Wayfinding as a Service (WaaS)

Our full-service, turnkey offering provides the simplest and most intuitive pedestrian navigation experience available. Tailored for healthcare, Eyedog deploys as responsive web and/or native iOS/Android to help visitors and patients navigate complex hospitals or campuses. Eyedog can be integrated with appointment reminders and we offer simple tools to enable hospital staff to help all of your visitors find their way.

For Patients

Eyedog Native is available to your patients in a native mobile app branded for your health system or integrated into your custom mobile app via our Apple/Android SDK. Integration with your native app allows you to embed wayfinding pathways in appointment reminders, ensuring every patient makes every appointment on-time and without anxiety.

For Staff

Eyedog Admin gives your registrars, security personnel, volunteers, and even clinicians simple tools to quickly enable pathways for patients, visitors and colleagues. Staff members can easily email or text links of photo pathways or embed them in calendar invitations. Even easier, they can present the visitor with a QR code. The visitor then simply points their smartphone camera at the code to launch the photo pathway. Give it a try with the QR code in image below!

For Visitors

No app, no problem. Eyedog Cloud lets every visitor with a smartphone access the most intuitive pedestrian wayfinding experience. Available as a responsive web site, visitors can generate and review pathways before arriving at the hospital, lowering stress commonly associated with the logistics of a hospital visit.

0 k dollars

The estimated annual Cost of Confusion for a 600-bed hospital with 500,000 outpatient visits.

The Patient Experience

Wayfinding is a communications system, not a tech gadget. To be successful, indoor navigation must be presented in context with the patient journey. For example, including pedestrian pathways in appointment reminders together with driving directions, parking and even ride-sharing options greatly enhances the patient experience.

The User Experience

Indoor pedestrian wayfinding presents different challenges than driving navigation. Photo landmarks are simply more effective and more intuitive for helping us find our way indoors or around campuses.

Scientifically Proven

Photo landmark navigation employs scientific wayfinding best practices and simple universal icons to make it intuitive for any demographic or language group.

Photos not Maps

Navigate by swiping from photo to photo. Combining what you see in the environment with simple schematic direction and easy-to-follow text-based instruction is more intuitive than abstracting your location and direction from the plan view of a map.

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Visualization not Interpretation

People naturally use landmarks to generate mental maps of their surroundings and remember the navigational instruction set that ties them together.

Reduces Stress and Anxiety

Not only are hospitals notoriously difficult facilities to navigate, but we often visit the hospital under stressful conditions overwhelmed with negative emotions. Wayfinding is complicated in these circumstances and a very simple and reliable user experience is required.

Key Features

Unparalleled wayfinding performance, scalability, and reliability.

Affordable and Scalable

No beacons, hardware or network infrastructure upgrades are required. No need for constant internet connectivity.

Go-live in Weeks not Months

Eyedog Wayfinding-as-a-Service offers a streamlined implementation process. You give us your blueprints and we handle the rest.

Omni-channel Availability

Multiple deployment options including native iOS/Android and responsive web allow you to offer wayfinding broadly to all patients and visitors and personalized in the context of the patient journey such as embedded in appointment reminders.

Easy to Maintain and Extend

Eyedog's intelligent architecture makes updating pathways simple and immediate. Shutting down hallways or elevators, relocating points-of-interest, or accommodating building expansion is all part of our WaaS offering and can be carried out as quickly as your facility changes.

Eyedog. Wayfinding the Right Way.

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Scientific Research says…

Don’t take our word for it, take theirs.

Landmarks are ideal wayfinding tools for directing a person from A to B as they allow fast reasoning and efficient communication.

Efficient communications platform

Stephan Winter, PhD

Department of Spatial Information Science, University of Melbourne, Australia

The use of landmarks is often linked with the quality of route instructions as they are related to the natural cognitive navigation process of humans.

Aligned with how humans think

Daniel R. Montello, PhD

Department of Geography, UC Santa Barbara

One of the most important elements wayfinding best practices acknowledges, is that most orientation occurs via landmark for any building user.

Landmarks are better for indoor navigation

Philippe De Maeyer, PhD

Department of Geography, Ghent University, Belgium

Many people have difficulties interpreting maps and other abstract visualizations of space. Research acknowledges that indoor maps are a compromised interface for people finding their way in complex environments.

Say no to maps and yes to photos

Christoph Hölscher, PhD

Department of Cognitive Science, ETH Zürich, Switzerland